Order information
Returns & Refunds.
Discuss the applicable arrangements with us before confirming your order.
Order-specific terms are agreed in your written quotation or order agreement.
Order arrangements
Return, cancellation and defect-resolution arrangements are agreed in your written quotation or supply agreement before you place a B2B order.
Samples
Please confirm sample fees, shipping charges and any refund arrangements when discussing your sample request.
Contact us about an issue
Email your order reference, a description of the issue and relevant photographs so we can review it against the agreed order details.
For questions about your order requirements, contact MewToys.